Privacy Policy

Information We Collect

When you request a ride or a quote, we collect the information you provide, including your name, phone number, email address, pickup and drop-off locations, travel dates and times, flight details, luggage needs, and any special requests.

How We Use Your Information

• To review your trip request and prepare an accurate quote.
• To contact you by your preferred method (email, text, or both) regarding your reservation.
• To coordinate and provide your transportation service.
• To process payment through our secure payment provider once a quote is approved.

Payment Information

We do not store your full card details. Payments are processed securely by Square. When you pay through a secure payment link, your card information is handled directly by Square in accordance with their security standards.

Information Sharing

We do not sell or rent your personal information. We share information only as necessary to provide our service, such as with our payment processor, or when required by law.

Mobile Information & SMS Messaging

Ride Eshbara Transportation collects customer information for transportation bookings and customer support.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information are subject to the sharing practices described above.

• Message frequency varies.
• Message and data rates may apply.
• Reply STOP to opt out at any time. Reply HELP for assistance.

Data Retention

We retain ride request records for as long as necessary to provide our services and meet legal and accounting obligations. Deleted requests are held briefly in a recoverable state before being permanently removed.

Contact Us

If you have questions about this Privacy Policy or your information, please email us at rideeshbaratransport@gmail.com and we typically respond within a few hours.